HELP & SUPPORT
We’ll help you get back to clear.
clean.app has no account or server-side photo storage. Most issues can be resolved through device permissions and the steps below.
Contact support
Include your device model, operating-system version, and a description of what happened. Do not attach private photos unless we specifically request a safe diagnostic example.
Email support@wishe.appPhoto access
Open clean.app Settings and review the Photo access section. If access is limited, choose more photos or open device Settings. If access is denied, use “Open device Settings” and allow photo-library access.
Reminder problems
Open clean.app Settings and confirm that reminders are enabled, notification permission is allowed, and a next-reset time is displayed. Battery-saving or Focus settings may affect presentation. Reopen clean.app after changing time zones or notification permissions so it can refresh the schedule.
Deletion problems
Confirm that clean.app still has access to the selected photos. Your operating system or synchronized photo service controls final deletion. If a deletion is interrupted, reopen the app and review the remaining photos before trying again.
Privacy requests
clean.app has no account and does not receive your photo library. Uninstalling the app removes its ordinary local app data. Privacy questions can be sent to support@wishe.app.